Cordyx

Privacy Policy

Last updated: August 29, 2026

This Privacy Policy explains how Cordyx ("Cordyx," "we," "us") collects, uses, and protects information through Loop, the workflow we build and run on behalf of the home service businesses we work with.

Information We Collect

When you interact with a business using Loop, we may collect:

  • Your name
  • Phone number
  • Email address
  • Service address
  • Details about the service you're requesting

How We Use Your Information

We use this information to respond to your inquiry, qualify your request, schedule appointments, send reminders, and follow up on your behalf of the business you contacted.

SMS & Text Messaging Program

By providing your phone number, you consent to receive text messages from Loop on behalf of the business you contacted, including messages to confirm details, remind you of upcoming appointments, and request feedback after a completed job.

  • Message frequency varies based on your interactions.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out of further messages.
  • Reply HELP for assistance.

Mobile opt-in data and consent are not shared with any third party for marketing purposes.

How We Share Information

Your information is shared only with the specific business you contacted through Loop, so they can respond to your request and complete the service. We do not sell your information, and we do not share it with unrelated third parties for their own marketing purposes.

Data Retention

We retain your information for as long as necessary to provide the service, respond to your request, and meet legal or business record-keeping requirements, after which it is deleted or de-identified.

Your Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and to request its deletion. To exercise any of these rights, contact us using the details below.

Cookies

Our website may use cookies and similar technologies to understand how visitors use the site and to improve its performance. You can control cookies through your browser settings.

Children's Privacy

Loop and this website are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

Questions about this Privacy Policy or your information? Contact us at hello@cordyx.co.